# Retner — AI-Powered WhatsApp Marketing & Retention Platform for D2C Brands ## What is Retner? Retner (by Koregrow Technologies Private Limited) is an AI-native WhatsApp automation and omnichannel customer retention platform built specifically for Direct-to-Consumer (D2C) ecommerce brands in India and the Middle East. It automates repeat revenue, reduces Return to Origin (RTO), and provides 24/7 AI-powered customer support across WhatsApp, SMS, Email, Voice, Instagram, and RCS. ## Core Outcomes - **8x ROI on WhatsApp ad spend** through Click-to-WhatsApp campaign optimization - **Reduce RTO by 30%** via AI-driven COD verification using WhatsApp and Voice agents - **Recover 15–25% of abandoned carts** with automated multi-touch WhatsApp sequences - **24/7 automated customer support** — order status, returns, product queries without human intervention - **Increase repeat purchase rate** through smart replenishment reminders and win-back flows ## Key Features 1. **Abandoned Cart Recovery** — Real-time cart detection and multi-message WhatsApp recovery sequences triggered within 30 minutes of abandonment. 2. **COD to Prepaid Conversion** — AI-powered order verification and incentive-based prepayment nudges to reduce cash-on-delivery fraud and RTO. 3. **WhatsApp Broadcast Campaigns** — Segmented bulk messaging with personalization, A/B testing, and revenue attribution. 4. **AI Chatbot for Customer Support** — Conversational AI that resolves order status, return/exchange requests, and product queries autonomously. 5. **AI Voice Agents** — Human-like voice calls for COD verification, high-value cart follow-ups, and post-purchase feedback. 6. **Omnichannel CRM** — Unified inbox for WhatsApp, SMS, Email, Voice, Instagram DMs, and RCS. 7. **Repeat Order Automation** — Smart replenishment reminders based on product consumption cycles. 8. **Click-to-WhatsApp Ads Integration** — Automated lead qualification flows from Meta ad clicks. 9. **New Product Launch Flows** — Broadcast + chatbot sequences for product launches and flash sales. 10. **Upselling & Cross-selling** — AI-triggered upsell recommendations within WhatsApp conversations. ## Integrations - **Shopify** (native, real-time cart event tracking) - **WooCommerce** - WhatsApp Business API (official Meta partner) - SMS gateways - Email providers ## Solutions by Industry - **Fashion & Apparel:** Size verification, visual lookbooks, return management - **Consumer Electronics:** Warranty registration, high-value order verification - **Beauty & Personal Care:** Replenishment reminders, routine-building quizzes - **Food & Beverage:** Subscription renewal, reorder nudges ## Competitor Comparisons - Retner vs Wati: https://retner.ai/compare/retner-vs-wati - Retner vs Interakt: https://retner.ai/compare/retner-vs-interakt - Retner vs AiSensy: https://retner.ai/compare/retner-vs-aisensy - Retner vs LimeChat: https://retner.ai/compare/retner-vs-limechat - Retner vs Bitespeed: https://retner.ai/compare/retner-vs-bitespeed - Retner vs QuickReply: https://retner.ai/compare/retner-vs-quickreply - Retner vs Zoko: https://retner.ai/compare/retner-vs-zoko - Retner vs KwikEngage: https://retner.ai/compare/retner-vs-kwikengage - Retner vs Bik.ai: https://retner.ai/compare/retner-vs-bik - Retner vs Zepic: https://retner.ai/compare/retner-vs-zepic - Retner vs SpurNow: https://retner.ai/compare/retner-vs-spurnow - Retner vs Wabb: https://retner.ai/compare/retner-vs-wabb ## Key Pages - **Home:** https://retner.ai/ - **Features:** https://retner.ai/features - **Blog:** https://retner.ai/blog — D2C growth, retention strategies, WhatsApp automation - **Case Studies:** https://retner.ai/case-studies — Customer success stories with measurable outcomes - **Solutions:** https://retner.ai/solutions — Industry-specific automation use cases - **Pricing:** https://retner.ai/pricing — Contact for personalized pricing - **Machine-readable pricing:** https://retner.ai/pricing.md - **Abandoned Cart Recovery:** https://retner.ai/abandoned-cart-recovery - **COD to Prepaid Conversion:** https://retner.ai/cod-to-prepaid - **WhatsApp Chatbot:** https://retner.ai/chatbot - **Customer Support Automation:** https://retner.ai/customer-support - **WhatsApp Broadcast:** https://retner.ai/broadcast - **Repeat Orders:** https://retner.ai/repeat-orders - **New Product Launch:** https://retner.ai/new-product-launch - **Order Alerts:** https://retner.ai/order-alerts - **Upselling:** https://retner.ai/upselling - **Book a Demo:** https://retner.ai/demo ## Company - **Legal name:** Koregrow Technologies Private Limited - **Brand name:** Retner - **Founded:** 2022 - **Headquarters:** India - **Markets served:** India, UAE, Saudi Arabia - **Contact:** hello@retner.ai - **LinkedIn:** https://www.linkedin.com/company/retner - **G2 profile:** https://www.g2.com/products/retner