Customer Suppport
Our Blog
Insights, strategies, and updates from the Retner team.
Browse by categories
AI Automation
2/18/2026
AI Voice Call for COD Confirmation – Does It Really Reduce RTO?
Does AI voice COD confirmation really reduce RTO? Explore real impact, cost analysis, automation logic & ROI comparison for ecommerce brands.
Read more
Pricing
2/17/2026
WhatsApp Marketing Cost in India (2026 Updated Pricing Guide)
Complete 2026 guide to WhatsApp API pricing in India. Meta conversation charges, per-message cost, provider markups & hidden fees explained.
Read more
WhatsApp Marketing
2/16/2026
How Retner’s Smart Segmentation Engine Helps Brands Double Their Repeat Purchases
Retner’s Smart Segmentation Engine helps D2C brands double repeat purchases by using behavioral data, AI-driven timing, and lifecycle-based automation
Read more
AI Automation
2/11/2026
AI Voice for COD Confirmation: Does It Work?
Discover how AI voice agents confirm COD orders, reduce RTO, and improve delivery success for ecommerce brands. Data-backed insights inside.
Read more
WhatsApp Automation
WhatsApp Business API
2/4/2026
How to Recover Abandoned Carts in Ecommerce (Complete Guide)
Learn how to recover abandoned carts in ecommerce using WhatsApp, email, and automation. Discover proven abandoned cart recovery strategies, examples, benchmarks, and tools that help D2C brands recover lost sales.
Read more
WhatsApp Marketing
2/3/2026
Best WhatsApp Marketing Tools for Ecommerce (Top 10 in 2026)
Discover the best WhatsApp marketing tools for ecommerce in 2026. Compare top platforms for abandoned cart recovery, WhatsApp automation, COD verification, and customer retention. See why Retner ranks #1 for D2C brands.
Read more
Ai Customor Support
Abandoned cart recovery
Customer Retension
1/28/2026
The Rise of Agentic AI: How Autonomous WhatsApp Agents Are Transforming Customer Service in 2026
Learn how agentic AI enables autonomous WhatsApp agents to resolve customer issues, make decisions, and transform customer service in 2026.
Read more
WhatsApp Marketing
1/27/2026
Why Most D2C Tools Solve One Problem — and Why Retner.ai Solves the Whole Journey
Compare D2C tools and learn why Retner unifies intent, behavior, and automation into one affordable AI platform for startups and growing brands.
Read more
1/24/2026
Comparing Omnichannel Solutions: What Makes Retner Different
Compare omnichannel ecommerce platforms and learn how AI-driven intent and behavior analysis makes Retner different from rule-based solutions.
Read more
AI Call
1/22/2026
How AI Calling Agents Actually Work for Ecommerce & D2C Brands
Discover how AI calling agents increase ecommerce revenue by 17%. Learn the setup, view real ROI data, and see why top D2C brands use this over WhatsApp alone.
Read more
WhatsApp Marketing
AI Automation
AI Automation
WhatsApp Marketing
1/6/2026
How WhatsApp Chatbots Can Improve Customer Satisfaction Scores for D2C Brands
WhatsApp chatbots help D2C brands improve customer satisfaction by delivering instant, 24/7 support, faster issue resolution, personalized interactions, and seamless order tracking—leading to higher CSAT, retention, and loyalty.
Read more
WhatsApp Marketing
Ai Automation
12/22/2025
How to Reduce Customer Churn Using WhatsApp Automation
Customer churn is one of the most expensive problems for D2C brands. Acquiring a new customer can cost five to seven times more than retaining an existing one, yet most brands focus disproportionately on acquisition while neglecting retention.
Read more12/15/2025
How To Build Customer Lifetime Value (CLV) Using WhatsApp Automation
Learn how WhatsApp automation helps D2C brands boost Customer Lifetime Value with personalized journeys, segmentation, AI timing, and repeat purchase flows.
Read more12/12/2025
Human-Like AI Voice Call for Ecommerce Abandoned Cart Recovery (D2C Brands)
Learn how human-like AI voice calling combined with WhatsApp checkout links helps D2C brands recover abandoned carts by resolving real customer objections.
Read more
WhatsApp Marketing
12/10/2025
Turn Conversations into Conversions: WhatsApp Chatbots for D2C Brands
Discover how WhatsApp chatbots help D2C brands scale conversations, automate customer journeys, and boost conversions. Learn proven strategies and use cases for success.
Read more
Trends
12/9/2025
The Future of Ecommerce: Voice Commerce and AI Agents
Peek into the future where customers shop by talking to intelligent agents, changing the retail landscape forever.
Read more
Omnichannel Strategy
12/9/2025
Integrating AI Calling and WhatsApp for a Unified D2C Strategy
Don't treat channels in silos. Learn how to combine voice and chat for a seamless customer experience.
Read more
Operations
12/9/2025
Solving RTO with Automated WhatsApp Verification in India
Return to Origin (RTO) is a nightmare for COD orders. Solve it with automated WhatsApp verification flows.
Read more
Sales Automation
12/9/2025
Automating Lead Qualification with AI Agents for High-Ticket D2C
Filter and qualify leads automatically before your sales team spends a minute. Ideal for high-ticket items.
Read more
WhatsApp Marketing
12/9/2025
The Ultimate Guide to WhatsApp Marketing for Ecommerce
Everything you need to know about leveraging WhatsApp Business API for growing your ecommerce brand.
Read more
AI Automation
12/9/2025
AI Calling vs. Traditional Call Centers for D2C Brands
A comparative analysis of costs, efficiency, and scalability between AI agents and human call centers.
Read more
WhatsApp Marketing
12/9/2025
Elevate Post-Purchase Experience using WhatsApp Automation
Turn one-time buyers into loyal customers by optimizing the post-purchase journey with WhatsApp.
Read more
Customer Support
12/9/2025
Scalable Customer Support: AI Voice Agents for Ecommerce
How AI Voice Agents allow ecommerce brands to scale support effortlessly without breaking the bank.
Read more
WhatsApp Marketing
12/9/2025
Recover 3x More Abandoned Carts with WhatsApp Automation
Learn the secrets to boosting your recovery rates using automated WhatsApp flow for abandoned carts.
Read more
AI Automation
12/9/2025
Why Every D2C Brand Needs an AI Calling Agent in 2025
Discover how AI calling agents are revolutionizing D2C customer support and sales, driving efficiency and revenue growth.
Read more